Actual pictures of LinX equipment;
messy desktops and all!
Support - What we are known for
The support we provide to our clients is what puts us apart from our competitors. We don't simply want you to have a working service, we want you to enjoy it! Below you will find the various methods in which we communicate and provide support to our clients. When contacting us, you should check our live forms of support first, such as MSN, XFire and Steam Friends. If we are not online, don't hesitate to send us an email!
| Support Methods | |
| XFire |
linxhosting
We are available on XFire for both Sales and Support. You can also join our XFire group here.
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| Steam Friends |
linxhosting
We are available on Steam Chat for both Sales and Support. You can also join our Steam Group here.
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| TS / Vent / Mumble |
If you have any problems at all, or if you would like to ask some questions before you buy, don't hesitate to contact us by email and arrange a time for one of the LinX crew to pop on your TeamSpeak, Ventrilo or Mumble server.
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| Email/Tickets |
support@linxhosting.co.uk
Email is by far the best way to get in touch if we are not on any online on any of the Live support methods. All emails also get sent to all our phones so we can always give you a fast response!
Sending an email will also create a ticket, but you can also create a ticket from your Billing Account |
| Phone |
0113 815 0128
You can usually contact us between 3:00pm - 11:00pm everyday, however, these are not formal working hours. We would be more than happy to arrange a call back at your convenience.
This number is also a regular land line, so it won't charge you extra to call from your mobile. If you are calling from outside the UK, you will need to dial +44113 815 0128 |
| Knowledge Base |
Knowledge Base Articles
Over 100 articles are at your disposal on a variety of topics. You will most likely find answers to the most common questions in here!
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| Contact Form |
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